Add a custom email banner or privacy statement

Note The features described in this topic are available for Trumba Connect account holders who have a managed-account relationship with Trumba Corporation If you'd like to find out more about the features and benefits that managed accounts provide, please contact Sales.

What does the Include legend setting mean?

In the Email Settings page, you can add your own header and footer to email that is sent from your Trumba calendar. For example, you can make a banner that matches your other business email or printed letterhead, or replace the default Trumba privacy statement with your own. In the header and footer, you can add images or any other HTML code to create the look you want.

• Add a header or footer to Trumba email
• Include variables for user-specific or pre-defined text
• Tips for coding headers and footers

Add a header or footer to Trumba email

1. In the Publishing Control Panel for your published calendar, open the Email Settings page one of these ways:
   • If the email spud is already in the Publishing Control Panel, click the Email tab, and then click Edit Settings for that spud.
   • To customize the spud as you add it to the Publishing Control Panel, click the Email tab. In the Event Email or Calendar Email section, click the button to add a new spud, select the spud you want, and then click OK.
2. In the Email banner or Email privacy section, type the text you want for the header or footer.

   Use HTML code to define its presentation. You can insert images that are hosted on a Web server.

3. If you are adding your own footer information to the Email privacy section, you must include a variable for the Trumba Connect opt-out link somewhere in your footer. What are variables?

   Note If you want to use the default Trumba privacy and opt-out information, leave the Email privacy section empty.

   Use the Preview button during this process to see where you need to adjust the code. See the Tips below for more information.

4. When you're done with your customization, click OK.
5. Test your email spud by using it to send the email to yourself.
6. Fine-tune the spud if necessary, and when you're done, add your header or footer information to any other email spuds you want to customize.

Include variables for user-specific or pre-defined text

In the Email banner and Email privacy sections of an email spud, you can use variables to personalize the content for each recipient, add a link to the Trumba Connect opt-out or email abuse page, and include custom event field names.

When Trumba Connect sends the email, it evaluates each variable in the header or footer and replaces the variable with the appropriate content. For example, you can use a variable that inserts the recipient's name or email address.

Where indicated, some variables are available only for a specific type of email (event or calendar). What's the difference between calendar mail and event email?

{EmailOptOutUrl}

(Required in Email privacy if you customize that section.) Enters the URL of the page on Trumba Connect where recipients can unsubscribe from messages that are sent from your Trumba calendar (including reminders and other event email). We recommend that you use this variable as the destination of a hyperlink, for which you can create your own link text.

Example
<p>No longer want to receive these messages? <a href="{EmailOptOutUrl}" target="_blank">Unsubscribe.</a></p>

{EmailAbuseUrl}

Enters the URL of the page on Trumba Connect where people can report email abuse.

Example
<a href="{EmailAbuseUrl}" target="_blank">Report abuse.</a></p>

{custom:custom_field_name}

Available only for event email. Displays the value of a custom field that you specify.

Example: This event is for {custom:Age Restrictions}.

If the event is an all-ages event, the recipient sees: This event is for All Ages. (The field values appear as you defined them in your Trumba account.)

{SubmitterDisplayName}

Displays your name as you define it in your Trumba account settings.

{RecipientDisplayName}

Inserts the recipient's name as it appears in your email distribution list, or as the recipient enters it in the Your name field of an event action form. If the name field is blank.

{RecipientEmail}

Enters the recipient's email address.

Example: You are currently subscribed as {RecipientEmail}.

{TrumbaUrl}

Enters the URL of the home page on the Trumba Corporation website.

Tips for coding headers and footers

• We recommend that you create a <div> container to keep your header or footer separate from other email content. This is also the best way to define any styles that you want to apply to the entire header or footer rather than having to define them for each paragraph separately.
• You can use any of the URL variables inside an <a href> tag as the destination for a link, so you can define your own text. For example:

  <p>No longer want to receive these messages? <a href="{EmailOptOutUrl}" target="_blank">Unsubscribe.</a></p>

  If you use the variable as the destination of a link, include the target="_blank" property in your a tag to increase the chances that the destination page will open properly from a variety of email clients and services.

• If you add anything to the Email privacy section, your content will replace the default Trumba privacy section at the bottom of email messages. If you do not include the code that displays the Trumba Connect opt-out link (given in the procedure above), you'll get an error that prevents you from applying the header or footer.
• Test your header or footer every time you make changes. Send email to accounts that you can log in to from popular client programs and webmail services to see if your settings look the way you expect in a variety of common programs.

Some email clients will not support CSS styles or honor properties that a browser would, such as absolute positioning. Email clients also will not support embedded javascript.