Email works in connection with your Trumba® calendars in several different ways. For example, you can:
In addition, visitors to your published calendars can use email-related event actions to send themselves event information and reminders, forward events to friends, and more. Event Actions overview.
When you send Trumba calendar updates or event reminders and invitations through email, your calendar name appears in the From box in the recipient's email message.
If a recipient replies to your message, the reply is forwarded to the calendar owner's sign-in email address.
Tip You can prevent replies to calendar and event email from reaching the calendar owner's email inbox. Learn why you might want to do this and which setting to change.
Trumba email messages also provide recipients with the following information:
Note The people you send Trumba email to won't receive your messages if their email clients or Internet Service Providers treat the messages as spam. For information about how recipients can solve this problem, see Troubleshoot email.
Calendar email messages are scheduled (digest) or one-time messages that list upcoming events from one or more of your calendars.
The following image gives you an idea of how a calendar email message looks.
Recipients click links in calendar email messages to go directly to the calendar on your website and to add events to their own calendars.
A complete calendar email setup involves two interrelated parts:
These options include whether, when, and how often the email gets sent, what calendar data to send, and who the email gets sent to.
When you publish a calendar, by default, Trumba Connect creates a weekly digest email and turns on the Subscribe option. Visitors to your calendar click this option to add themselves to the calendar's distribution list.
You don't have to stick with these default settings. For example, you can:
Or, you can turn off the weekly digest altogether.
Adding and customizing a calendar email spud is not a requirement. If you don't do anything besides publish your calendar, visitors will be able to subscribe to and receive a weekly digest calendar email.
The benefit of adding and customizing a calendar email spud is that you turn a somewhat generic calendar email into a personalized email that reflects your brand.
For example, adding and customizing the spud lets you:
The header can contain your logo and other branded content.
Footer content, which gives recipients the option to unsubscribe and report spam, is automatically added to calendar email messages. With a calendar spud, you can customize that content.
Event email means email messages related to one specific event. Event emails themselves come in two different types depending upon who generates them.
For example, while viewing your calendar, visitors might choose to forward an event to friends, request a reminder in advance of an event, or email information to themselves.
Or, if you've enabled event submission, visitors might submit events. An event submission triggers a confirmation email message, which the submitter receives, and a notification email message, which you or the designated submitted-events approver receives.
If the calendar owner's email address is a work or personal address, you might want to prevent calendar and event email replies from reaching that address.
Typically, as described above, calendar and event email recipients will never see the calendar owner's email address. However, suppose the calendar owner sets up an automatic out-of-office reply. If a recipient replies to a calendar or event email while the calendar owner is out of the office, the recipient will receive the out-of-office message and have access to the calendar owner's personal email.
Even if a calendar owner's email address is not personal, if the calendar or event has a large distribution list, you may prefer not to clog up the inbox with out-of-office and other automatic messages from recipients.
Tip Even with email replies disabled, you have a record of which addresses on a distribution list are invalid. In calendar and event email distribution lists, Trumba highlights in red addresses to which email could not be delivered.