| Description | We’ve all been there—needing to deal with conflict between co-workers, Administrators, professors, staff, or with students. It would be great if we could just make it all go away, but avoidance doesn’t usually work. Instead, conflicts tend to persist and escalate, and leaders and staff spend a lot of time and energy putting out fires. The good news: you can learn to manage conflict with more ease. In this short workshop, you will learn a few essential tips and tools for navigating conflict more effectively: - Understand yourself and conflict.
- Introduce and briefly practice a few effective inner strategies and communication techniques to navigate conflict.
- Additional resources
About our presenter:
Lorraine Segal, M.A.is a Conflict Management and Communication Consultant, Coach, and Trainer. Through her own business, Conflict Remedy, Ms. Segal works with corporations and non-profits as well as colleges, governmental entities and individuals to promote harmonious and productive workplaces. At Sonoma State University, she is the curriculum designer and lead teacher for the Conflict Management professional development certificate program. Ms. Segal was recently named one of the top 30 Conflict Resolution experts to follow on LinkedIn. She is also a contributing author to the recently published book, Stand Up, Speak Out Against Workplace Bullying, and a featured blogger at Mediate.com . For more information about Lorraine and her services and to read her blog, visit her website at conflictremedy.com |
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