Interested in a pre-training sneak peek at our new IT Service Management toolset – UW Connect (formerly ServiceNow)? Join the ITSM Implementation Team for a hands-on workshop where together we will explore various aspects of the UW Connect tool, and provide helpful tips and hints along the way. Topics will include:
Welcome to the UW Connect User Interface
Navigating – Filtering and Breadcrumbs
Search methods
Personalization Twelve spaces for each session are open for UW-IT employees registration. |