Interested in a pre-training sneak peek at our new IT Service Management toolset – Connect (formerly ServiceNow)? Join the ITSM Implementation Team for a hands-on workshop where together we will explore various aspects of the Connect tool, and provide helpful tips and hints along the way. Topics will include: Welcome to the Connect User Interface Navigating – Filtering and Breadcrumbs Search methods Personalization Twelve spaces for each session are open for UW-IT employees registration. |