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UW-IT » ITSM

UW Connect Training
WhenTuesday, June 17, 2014, 9 a.m. – 12 p.m.
Description

Required training for all UW-IT Staff.

This hands-on training is designed to provide you working knowledge of UW Connect to enable using the system in your daily work.  Learn how to create and update Incidents, Requests, Problems, and tasks using guided business scenarios.

Understand how UW Connect and related ITIL processes enable UW-IT to achieve its operational and organizational objectives.

Campus locationMary Gates Hall (MGH)
Campus room030
Event typesWorkshops
Event sponsorsITSM Implementation Program Team
Printed: Wednesday, June 26, 2019 at 4:11 PM PDT