THIS SESSION IS RESTRICTED TO REMOTE UW-IT STAFF LOCATED OUTSIDE WASHINGTON STATE ONLY Required training for all UW-IT Staff. This hands-on training is designed to provide you working knowledge of UW Connect to enable using the system in your daily work. Learn how to create and update Incidents, Requests, Problems, and tasks using guided business scenarios. Understand how UW Connect and related ITIL processes enable UW-IT to achieve its operational and organizational objectives. |