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Advanced Certificate in Healthcare Management & Leadership Module 4: Future of Healthcare and Action Learning Intake 4

Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/advanced-certificate-healthcare-management-leadershipmodule-4-future-healthcare-and-action-learning. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/advanced-certificate-healthcare-management-leadershipmodule-4-future-healthcare-and-action-learning. RSVP: . Type: Seminars & Workshops. Subject: Economics. Business. Leadership. Learning & Professional Development. Organisational Behaviour. Operations Management. Strategic Management. Innovation & Entrepreneurship. Ageing & Healthcare Management. Audience: Public. Alumni. SMU Faculty & Staff. Professionals. Wednesday, August 17, 2022 – Friday, August 19, 2022. SMU.

Facilitating Innovation and Leading Change (Intake 14)

“Innovation is the lifeblood of any enterprise.” Through this module, you will find out what that means in practice and how to be an entrepreneur without changing jobs. Prime Minister Lee Hsien Loong warned against ‘navel gazing’ – the “Hello Kitty” campaign fiasco and the Singapore’s “fish ball stick” story both illustrate the need to adopt a wider and more ‘strategic thinking’ approach. You will learn how to create an environment that encourages risk taking and enterprising behaviours overcoming the “kiasu” and “kiasi” culture. You will also learn how to reduce defensiveness and evolve a learning organisation culture, adaptive in surviving in a VUCA (Volatile, Uncertain, Complex and Ambiguous) world, as well as apply strategic, “zoom out” Systems Thinking to avoid the “domino effect” of unintended consequences. After weighing risks and rewards, you will see opportunities for innovation and change. You will have fun learning from others and working on practical real-life challenges. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/facilitating-innovation-and-leading-change-1121. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/facilitating-innovation-and-leading-change-1121. Type: Seminars & Workshops. Subject: Business. Leadership. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Wednesday, August 17, 2022, 9:00 AM – Friday, August 19, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Finance Essentials for Business Success (Intake 10)

To be an all-round successful business professional, sound financial knowledge is essential. Cash flow, in particular, is the lifeline of any business. Upon completion of this highly intensive 1-day programme,  you will be able to think of your business / operations in financial terms and equipped with the knowledge to identify the important financial levers that you can use to drive desirable business results.  The ability to understand and use financial information is thus, of paramount importance to business success. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/index.php/finance-essentials-business-success-1021. Contact: cps@smu.edu.sg. Speaker Details: Please refer to fees and founding at https://academy.smu.edu.sg/index.php/finance-essentials-business-success-1021. Type: Seminars & Workshops. Subject: Business. Finance & Financial Markets. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Thursday, August 18, 2022, 9:00 AM – 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Strategic HR (Intake 21)

This module uses the Strategic HRM framework to enable participants to provide a strategic angle in implementing HR processes and practices that communicate the clear goal of HR – that of the businesses’ strategic partner. That is, HR understands the business and is actively involved in every step of the strategic planning process. Thus, HR is no longer a staff function with a focus on operations; HR is an important partner in delivering business strategies and outcomes in organisations.  In addition, we will also explore the competencies needed for a mid-level HR professional to acquire to step up to the role of delivering Strategic HRM. That is, this module is developed with the mid-level HR professionals to enable them to prepare themselves for a strategic HR role. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/strategic-hr-1201. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/strategic-hr-1201. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Thursday, August 18, 2022, 9:00 AM – Friday, August 19, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Performance Evaluation & Management - Virtual Inake 5 (20 & 27 Aug 2022)

This module examines the role of performance evaluation and management in supporting the strategic objectives of the organisation and how an adequate system in this area can contribute to driving employee performance.  The module will equip participants with the necessary skills and a critical understanding of the performance review process, as well as its challenges. Participants will be exposed to real life practices of performance evaluation and also, explore both the benefits and potential pitfalls of different performance assessment methodologies. These will help them to consider different factors for designing an effective performance management system at their workplace. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/performance-evaluation-management-1191. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/performance-evaluation-management-1191. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Saturday, August 20, 2022. SMU. For more info visit academy.smu.edu.sg.

Professional Certificate in Coaching Module 2: Intermediate Coaching Skills (Intake 7) 24-26 Aug & 29-31 Aug 2022 (6-half days)

Coaching is an effective tool to develop talent. Good leaders believe in the value of coaching as coaching can significantly enhance employees' problem-solving skills as well as empower managers, business owners and corporate leaders to be guided in considering alternative/additional perspectives in resolving challenges at work. With the right coaching knowledge and skills, leaders can also start to connect and build strong relationships with their teams, keeping them engaged and motivated. Many organizations also look to coaching to improve an individual's performance on the job. When done right with qualified and appropriate coaching, businesses will be able to enhance their performance and increase their stakeholders’ satisfaction. Increasingly, coaching is seen as a must have skill, and not just "good-to-have" when organizations and individuals take a serious view on competence and growth. Fee(s): https://academy.smu.edu.sg/professional-certificate-coaching-4581. Contact: cps@smu.edu.sg. Speaker Details: https://academy.smu.edu.sg/professional-certificate-coaching-4581. Type: Seminars & Workshops. Subject: Business. Information Technology & Systems. Communication & Marketing. International. Leadership. Learning & Professional Development. Organisational Behaviour. Operations Management. Audience: Professionals. Public. Wednesday, August 24, 2022, 2:00 PM – Friday, August 26, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Talent Management & Succession Planning (Intake 22)

This module focuses on the development of a holistic talent management strategy that includes, talent review, succession planning, and talent development.  With stiff competition for talent and increasing emphasis on productivity, KPIs and ROIs, HR practitioners must have a well thought out strategy that will allow them to put in place the right structure, system and processes, to deliver, capture and track manpower value for their company. Through actual case studies on talent management practices in companies, participants will have a better understanding of the application of these talent management concepts in companies. Participants will be exposed to real industry practices in identifying talent risks from an employee database, followed by the development of an appropriate succession plan plus the identification of any necessary talent development plans. The combined approach of actual case studies and hands-on practice is to provide course participants with a realistic view of what talent management is… Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/talent-management-succession-planning-1156. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/talent-management-succession-planning-1156. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Thursday, August 25, 2022, 9:00 AM – Friday, August 26, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Performance Evaluation & Management - Virtual Inake 5 (20 & 27 Aug 2022)

This module examines the role of performance evaluation and management in supporting the strategic objectives of the organisation and how an adequate system in this area can contribute to driving employee performance.  The module will equip participants with the necessary skills and a critical understanding of the performance review process, as well as its challenges. Participants will be exposed to real life practices of performance evaluation and also, explore both the benefits and potential pitfalls of different performance assessment methodologies. These will help them to consider different factors for designing an effective performance management system at their workplace. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/performance-evaluation-management-1191. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/performance-evaluation-management-1191. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Saturday, August 27, 2022. SMU. For more info visit academy.smu.edu.sg.

Professional Certificate in Coaching Module 2: Intermediate Coaching Skills (Intake 7) 24-26 Aug & 29-31 Aug 2022 (6-half days)

Coaching is an effective tool to develop talent. Good leaders believe in the value of coaching as coaching can significantly enhance employees' problem-solving skills as well as empower managers, business owners and corporate leaders to be guided in considering alternative/additional perspectives in resolving challenges at work. With the right coaching knowledge and skills, leaders can also start to connect and build strong relationships with their teams, keeping them engaged and motivated. Many organizations also look to coaching to improve an individual's performance on the job. When done right with qualified and appropriate coaching, businesses will be able to enhance their performance and increase their stakeholders’ satisfaction. Increasingly, coaching is seen as a must have skill, and not just "good-to-have" when organizations and individuals take a serious view on competence and growth. Fee(s): https://academy.smu.edu.sg/professional-certificate-coaching-4581. Contact: cps@smu.edu.sg. Speaker Details: https://academy.smu.edu.sg/professional-certificate-coaching-4581. Type: Seminars & Workshops. Subject: Business. Information Technology & Systems. Communication & Marketing. International. Leadership. Learning & Professional Development. Organisational Behaviour. Operations Management. Audience: Professionals. Public. Monday, August 29, 2022, 2:00 PM – Wednesday, August 31, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Advanced Certificate in Future Workforce Architecture Module 7: Leading A Future-Focused People Strategy (intake 4)

Talent is an organization’s biggest asset and developing a consistent and comprehensive approach to maximizing the potential of this asset has never been more critical. Through this module, you will create a thoroughly defined road map to build your strategy design team, generate buy-in, and hold critical discussions about the future of talent in your organization. The course modules into the four components of a well-rounded HR strategy: Accelerate Performance, Champion Culture, Maximize Talent, and Optimize Intelligence. You will be guided through current talent trends and foster discussion on how trend responsiveness will support your organization, and leave with a list of the most pressing topics for your organization to address along with techniques to have these discussions and reach business critical decisions. Fee(s): https://academy.smu.edu.sg/advanced-certificate-future-workforce-architecture-module-7-leading-future-focused-people-strategy. Contact: cps@smu.edu.sg. Speaker Details: https://academy.smu.edu.sg/advanced-certificate-future-workforce-architecture-module-7-leading-future-focused-people-strategy. RSVP: . Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Public. Thursday, September 1, 2022, 11:00 AM – Friday, September 2, 2022, 8:00 PM.

Strategic HR- Virtual Intake 5 (3 & 10 Sep 2022)

This module uses the Strategic HRM framework to enable participants to provide a strategic angle in implementing HR processes and practices that communicate the clear goal of HR – that of the businesses’ strategic partner. That is, HR understands the business and is actively involved in every step of the strategic planning process. Thus, HR is no longer a staff function with a focus on operations; HR is an important partner in delivering business strategies and outcomes in organisations.  In addition, we will also explore the competencies needed for a mid-level HR professional to acquire to step up to the role of delivering Strategic HRM. That is, this module is developed with the mid-level HR professionals to enable them to prepare themselves for a strategic HR role. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/strategic-hr-1201. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/strategic-hr-1201. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Saturday, September 3, 2022. SMU. For more info visit academy.smu.edu.sg.

Advanced Certificate in Healthcare Management & Leadership Module 1: The Healthcare Operating Environment Intake 5

Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/advanced-certificate-healthcare-management-leadership-module-1-healthcare-operating-environment. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/advanced-certificate-healthcare-management-leadership-module-1-healthcare-operating-environment. RSVP: . Type: Seminars & Workshops. Subject: Economics. Business. Leadership. Learning & Professional Development. Organisational Behaviour. Operations Management. Strategic Management. Innovation & Entrepreneurship. Ageing & Healthcare Management. Audience: Public. Alumni. SMU Faculty & Staff. Professionals. Monday, September 5, 2022, 9:00 AM – Wednesday, September 7, 2022, 6:00 PM. SMU.

Rewards (Compensation & Benefits) (Intake 21)

Staff costs constitute the largest single expense item for most organisations. Faced with an increasingly competitive marketplace, shrinking margins and mounting budgetary pressures, one of the key challenges for organisations is: how do we extract maximum value, and achieve optimal effect, from every dollar spent on staff?  A significant part of the answer lies in having a comprehensive Rewards framework, aligned to corporate goals and values, integrated with the wider HR platform, and effectively managed with the objectives of driving performance and strengthening employee engagement. This module has twin goals: to provide a comprehensive understanding of the conceptual basis for effective Rewards frameworks and programmes (with emphasis on Compensation and Benefits), and impart an appreciation of the practical issues and considerations to be borne in mind when introducing Rewards interventions in real-world settings. Themes explored will include alignment, integration, engagement, ownership and communicat… Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/rewards-compensation-benefits-1176. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/rewards-compensation-benefits-1176. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Professionals. Public. SMU Faculty & Staff. Monday, September 5, 2022, 9:00 AM – Tuesday, September 6, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Advanced Certificate in Future Workforce Architecture Module 1: Diagnosing Workforce Gaps in Business Strategy (Intake 5)

Contact: cps@smu.edu.sg. RSVP: . Type: Seminars & Workshops. Subject: Business. Audience: Public. Professionals. SMU Faculty & Staff. Wednesday, September 7, 2022. SMU. For more info visit academy.smu.edu.sg.

Advanced Certificate in Future Workforce Architecture Module 2: Re-designing Work For The Future Workplace (Intake 5)

Contact: cps@smu.edu.sg. RSVP: . Type: Seminars & Workshops. Subject: Business. Audience: Public. Professionals. SMU Faculty & Staff. Thursday, September 8, 2022. SMU. For more info visit academy.smu.edu.sg.

Personal Leadership and Business Success: Business Excellence (Intake 7)

With Singapore looking to productivity and innovation to power our next phase of growth (given our limitation in manpower), what are the areas for improvement and opportunities for businesses? This 2-day module aims to assist participants to uncover new business opportunities for growth through Design Thinking. Customer or user centricity is at the core of Design Thinking, and the approach had been successfully used by companies to drive innovation and growth, solve problems and achieve quick wins.  Design Thinking offers a step-by-step approach towards attaining tangible outcomes that would have positive benefits to the company. Participants would acquire insights into how companies in various industries had been able to innovate and create new business opportunities through Design Thinking, and also be equipped with the skills to conduct a “live” field research to uncover unmet needs. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/node/1266. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/node/1266. Type: Seminars & Workshops. Subject: Business. Innovation & Entrepreneurship. Leadership. Operations Management. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Friday, September 9, 2022. SMU. For more info visit academy.smu.edu.sg.

Strategic HR- Virtual Intake 5 (3 & 10 Sep 2022)

This module uses the Strategic HRM framework to enable participants to provide a strategic angle in implementing HR processes and practices that communicate the clear goal of HR – that of the businesses’ strategic partner. That is, HR understands the business and is actively involved in every step of the strategic planning process. Thus, HR is no longer a staff function with a focus on operations; HR is an important partner in delivering business strategies and outcomes in organisations.  In addition, we will also explore the competencies needed for a mid-level HR professional to acquire to step up to the role of delivering Strategic HRM. That is, this module is developed with the mid-level HR professionals to enable them to prepare themselves for a strategic HR role. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/strategic-hr-1201. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/strategic-hr-1201. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Saturday, September 10, 2022. SMU. For more info visit academy.smu.edu.sg.

Personal Leadership and Business Success: Business Excellence (Intake 7)

With Singapore looking to productivity and innovation to power our next phase of growth (given our limitation in manpower), what are the areas for improvement and opportunities for businesses? This 2-day module aims to assist participants to uncover new business opportunities for growth through Design Thinking. Customer or user centricity is at the core of Design Thinking, and the approach had been successfully used by companies to drive innovation and growth, solve problems and achieve quick wins.  Design Thinking offers a step-by-step approach towards attaining tangible outcomes that would have positive benefits to the company. Participants would acquire insights into how companies in various industries had been able to innovate and create new business opportunities through Design Thinking, and also be equipped with the skills to conduct a “live” field research to uncover unmet needs. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/node/1266. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/node/1266. Type: Seminars & Workshops. Subject: Business. Innovation & Entrepreneurship. Leadership. Operations Management. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Monday, September 12, 2022. SMU. For more info visit academy.smu.edu.sg.

Psychological Sciences For Work and Living Module 3: Stress and Resilient Living (Life Mastery) Intake 2

This module will provide you with a background on the psychology of stress, resilience and thriving in this fast-paced world. How are you coping with stress, worry and anxiety – what is your style, do you need to develop other coping techniques? What is your resilience profile? How can you calm yourself amidst the hustle and bustle of this busy world? How would you keep positive? The module aims to provide you with effective strategies to become more resilient and to thrive in a fast paced environment. At the end of the 2-day module, participants will be able to: Describe the key aspects of stress in today’s world  , Review the  main ways of coping with stress  , Analyse the differences between appraisal, problem-focused, and emotion-focused coping , Identify the sources of stress at work , Illustrate some techniques of using time effectively , Practice calming and relaxation techniques , Apply techniques in positive psychology to everyday living (work and personal). Fee(s): https://academy.smu.edu.sg/psychological-sciences-work-and-living-module-3-stress-and-resilient-living-life-mastery-5711. Contact: cps@smu.edu.sg. Speaker Details: https://academy.smu.edu.sg/psychological-sciences-work-and-living-module-3-stress-and-resilient-living-life-mastery-5711. Reserve a seat: https://registration.smu.edu.sg/. Type: Seminars & Workshops. Subject: Business. Information Technology & Systems. Communication & Marketing. Leadership. Learning & Professional Development. Organisational Behaviour. Audience: Public. SMU Faculty & Staff. Monday, September 12, 2022 – Tuesday, September 13, 2022. SMU. For more info visit academy.smu.edu.sg.

Professional Certificate in Coaching Module 2: Intermediate Coaching Skills (Intake 9)

Coaching is an effective tool to develop talent. Good leaders believe in the value of coaching as coaching can significantly enhance employees' problem-solving skills as well as empower managers, business owners and corporate leaders to be guided in considering alternative/additional perspectives in resolving challenges at work. With the right coaching knowledge and skills, leaders can also start to connect and build strong relationships with their teams, keeping them engaged and motivated. Many organizations also look to coaching to improve an individual's performance on the job. When done right with qualified and appropriate coaching, businesses will be able to enhance their performance and increase their stakeholders’ satisfaction. Increasingly, coaching is seen as a must have skill, and not just "good-to-have" when organizations and individuals take a serious view on competence and growth. Fee(s): https://academy.smu.edu.sg/professional-certificate-coaching-4581. Contact: cps@smu.edu.sg. Speaker Details: https://academy.smu.edu.sg/professional-certificate-coaching-4581. Type: Seminars & Workshops. Subject: Business. Information Technology & Systems. Communication & Marketing. International. Leadership. Learning & Professional Development. Organisational Behaviour. Operations Management. Audience: Professionals. Public. Monday, September 12, 2022, 9:00 AM – Wednesday, September 14, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Personal Branding – Learning from the Best (Intake 4)

Top global luxury brands command great attention and are always envied. Each has its own compelling aura and is admired. They inspire loyal and passionate followers who embrace their new offerings enthusiastically.   Their labels provide instant recognition, status acknowledgement and identification of living at its finest.  Successful luxury brands connect with their audience beyond the surface attributes, logo or celebrities / influencers’ endorsements. They succeed by continually delivering on their brand promise and often surpass the expectations of those they interact with.  Do you have a strong personal brand like the global luxury brands? This 1-day programme aims to help you discover the soul and spirit of some of these brands, to understand how they think and thrive and to emulate their achievements and their methodology. Learn to brand yourself to reach greater heights, where you can be sought after, professionally and socially. Learn to develop your own refined unique style to elicit favourable… Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/your-personal-brand. Contact: cps@smu.edu.sg. Speaker Details: Please refer to fees and funding at https://academy.smu.edu.sg/your-personal-brand. Type: Seminars & Workshops. Subject: Business. Audience: Public. SMU Faculty & Staff. Tuesday, September 13, 2022, 9:00 AM – 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Driving Performance Excellence (Intake 14)

At the end of the day, it all comes down to results. But what is a leader’s role in ensuring both short term and long term value for the organisation? Building leadership capabilities is a powerful way to win competitive advantage. In today’s challenging business environment, great leaders are able to secure short-term wins as well as build growth engines for the future. They drive execution through disciplined planning and set high standards for themselves and their teams. This module covers competency areas such as developing business plans, mitigating risks, enhancing team effectiveness, and managing group and individual performance – critical elements in the relentless pursuit of performance excellence that leads to strong and sustainable results. Fee(s): Please refer to https://academy.smu.edu.sg/executive-certificate-leadership-and-people-management-1066. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/executive-certificate-leadership-and-people-management-1066. Type: Seminars & Workshops. Subject: Business. Leadership. Audience: Public. SMU Faculty & Staff. Wednesday, September 14, 2022, 9:00 AM – Friday, September 16, 2022, 5:00 PM. SMU. For more info visit academy.smu.edu.sg.

Advanced Certificate in Organisation Development Module 6: Building Organisational Agility and Resilience (Synchronous E-Learning)

Organisation Development (OD) is rooted in the deep connection between the best business processes and structures and supporting the development of the people working within them.  It’s about creating great organisations and high performing cultures. A modular programme designed to equip Business Executives and Professionals with the skills to adapt to an ever-changing market and to have the competencies and skills to respond positively. Fee(s): https://academy.smu.edu.sg/advanced-certificate-organisation-development-6406. Contact: cps@smu.edu.sg. RSVP: . Type: Seminars & Workshops. Subject: Organisational Behaviour. Business. Leadership. Audience: Public. Alumni. Professionals. Partners. SMU Faculty & Staff. Thursday, September 15, 2022 – Tuesday, September 20, 2022. For more info visit academy.smu.edu.sg.

Professional Certificate in Coaching Module 4: Certified Coaching Skills (Intake 6)

Coaching is an effective tool to develop talent. Good leaders believe in the value of coaching as coaching can significantly enhance employees' problem-solving skills as well as empower managers, business owners and corporate leaders to be guided in considering alternative/additional perspectives in resolving challenges at work. With the right coaching knowledge and skills, leaders can also start to connect and build strong relationships with their teams, keeping them engaged and motivated. Many organizations also look to coaching to improve an individual's performance on the job. When done right with qualified and appropriate coaching, businesses will be able to enhance their performance and increase their stakeholders’ satisfaction. Increasingly, coaching is seen as a must have skill, and not just "good-to-have" when organizations and individuals take a serious view on competence and growth. Fee(s): https://academy.smu.edu.sg/professional-certificate-coaching-4581. Contact: cps@smu.edu.sg. Speaker Details: https://academy.smu.edu.sg/professional-certificate-coaching-4581. Type: Seminars & Workshops. Subject: Business. Information Technology & Systems. Communication & Marketing. International. Leadership. Learning & Professional Development. Organisational Behaviour. Operations Management. Audience: Professionals. Public. Monday, September 19, 2022, 9:00 AM – Wednesday, September 21, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

The Chief Innovation Officer Programme: Designing and Leading Innovative Organisations (intake 2)

Innovation is key to organisation and industry competitiveness in the knowledge-based economy. Beyond advanced technologies (such as robotics, artificial intelligence, machine learning, mixed reality), digitalisation, globalisation and new business models have disrupted the way enterprises compete, flourish and thrive. Increasingly, enterprises have also created corporate level Chief Innovation Officers (CINO) to ensure industry competitiveness, and to transform their companies into Innovative Organisations.  The Chief Innovation Officer Programme aims to provide both theoretical knowledge and innovation methodologies with practice-based frameworks and experiential projects to equip professionals with the competencies and capacities to transform their companies into Innovative Organisations. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/chief-innovation-officer-programme-designing-and-leading-innovative-organisations-6441. Contact: cps@smu.edu.sg. Speaker Details: https://academy.smu.edu.sg/chief-innovation-officer-programme-designing-and-leading-innovative-organisations-6441. Type: Seminars & Workshops. Subject: Business. Leadership. Organisational Behaviour. Innovation & Entrepreneurship. Strategic Management. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Wednesday, September 21, 2022 – Friday, September 23, 2022. SMU. For more info visit academy.smu.edu.sg.

Performance Evaluation & Management (Intake 22)

This module examines the role of performance evaluation and management in supporting the strategic objectives of the organisation and how an adequate system in this area can contribute to driving employee performance.  The module will equip participants with the necessary skills and a critical understanding of the performance review process, as well as its challenges. Participants will be exposed to real life practices of performance evaluation and also, explore both the benefits and potential pitfalls of different performance assessment methodologies. These will help them to consider different factors for designing an effective performance management system at their workplace. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/performance-evaluation-management-1191. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/performance-evaluation-management-1191. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Thursday, September 22, 2022, 9:00 AM – Friday, September 23, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Graduate Certificate in Digital Health Module 6: Healthcare Leadership for a Digital Era (Intake 5)

Technology has transformed the way healthcare is provided.  What are the kind of skills that healthcare leaders need to have in the digital age to drive transformation in the organisation and healthcare system that will address the varying needs of key stakeholders such as patients, employees, suppliers, and partners of healthcare organisations?  At the end of this module, participants will be able to: recognise that organisation excellence is a concerted effort. , understand who owns leadership and why traditional leadership practices won’t work. , develop and build informal means of influence through technology and networks at all levels to facilitate purposeful collaboration across domains and areas. , encourage and harness distributed leadership for wider employee engagement to build a leaner and more agile organisation culture for exceptional organisational performance. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/digital-health. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/digital-health. Type: Seminars & Workshops. Subject: Ageing & Healthcare Management. Business. Information Technology & Systems. Audience: Professionals. Public. Monday, September 26, 2022, 9:00 AM – Wednesday, September 28, 2022, 5:00 PM. SMU. For more info visit academy.smu.edu.sg.

Professional Certificate in Coaching Mod 1: Foundations of Coaching (Intake 10)

Coaching is an effective tool to develop talent. Good leaders believe in the value of coaching as coaching can significantly enhance employees' problem-solving skills as well as empower managers, business owners and corporate leaders to be guided in considering alternative/additional perspectives in resolving challenges at work. With the right coaching knowledge and skills, leaders can also start to connect and build strong relationships with their teams, keeping them engaged and motivated. Many organizations also look to coaching to improve an individual's performance on the job. When done right with qualified and appropriate coaching, businesses will be able to enhance their performance and increase their stakeholders’ satisfaction. Increasingly, coaching is seen as a must have skill, and not just "good-to-have" when organizations and individuals take a serious view on competence and growth. Fee(s): https://academy.smu.edu.sg/professional-certificate-coaching-4581. Contact: cps@smu.edu.sg. Speaker Details: https://academy.smu.edu.sg/professional-certificate-coaching-4581. Type: Seminars & Workshops. Subject: Business. Information Technology & Systems. Communication & Marketing. International. Leadership. Learning & Professional Development. Organisational Behaviour. Operations Management. Audience: Professionals. Public. Monday, September 26, 2022, 9:00 AM – Wednesday, September 28, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Business Implications of Blockchain Technology Course (Intake 7)

This intensive 1-day workshop aims to demystify what Blockchain is, its relation to cryptocurrencies and how you can use Blockchain technology as a sustainable competitive advantage for business. The workshop includes success stories and case studies of how industries as varied as retail and healthcare, education and finance, music and contracts management, are adopting Blockchain to innovate as quickly as they can in the face of massive digital disruptions. Using case studies, exercises and videos, participants will experience the potential of what Blockchain is capable of, now and in the foreseeable future, as well as be able to identify the business trends and applications for underserved or new markets in selected industries that could be converted into beneficial opportunities with profitable outcomes. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/planning-prototyping-blockchain-system-1171. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/planning-prototyping-blockchain-system-1171. Type: Seminars & Workshops. Subject: Business. Information Technology & Systems. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Thursday, September 29, 2022, 9:00 AM – 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Talent Management & Succession Planning - V6 (1 & 8 Oct 2022)

This module focuses on the development of a holistic talent management strategy that includes, talent review, succession planning, and talent development.  With stiff competition for talent and increasing emphasis on productivity, KPIs and ROIs, HR practitioners must have a well thought out strategy that will allow them to put in place the right structure, system and processes, to deliver, capture and track manpower value for their company. Through actual case studies on talent management practices in companies, participants will have a better understanding of the application of these talent management concepts in companies. Participants will be exposed to real industry practices in identifying talent risks from an employee database, followed by the development of an appropriate succession plan plus the identification of any necessary talent development plans. The combined approach of actual case studies and hands-on practice is to provide course participants with a realistic view of what talent management is… Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/talent-management-succession-planning-1156. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/talent-management-succession-planning-1156. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Saturday, October 1, 2022. SMU. For more info visit academy.smu.edu.sg.

Data Analytics for Managers

Data analytics have been touted as the most important technology which will bring organizations to their next frontier. Many success stories have been shared on how data analytics can help organizations make better decisions, including understanding their customers better, predicting outcomes, understanding public sentiments on the social media, and optimizing resources to achieve the best results. Managers who are leading their organizations have to play the lead role in shaping the direction and planning the strategies on who, what, when, where and how should data analytics be applied in the different parts of the organization. The proposed training is designed for managers covering several topics in the Data Analytics area. The training will be conducted by the senior faculty members from the School of Information Systems, who are experts in their respective areas. Fee(s): Please refer to https://academy.smu.edu.sg/tableau-unlocking-insights-analytics-1607. Subject: Business. Learning & Professional Development. Saturday, October 1, 2022, 9:00 AM – Sunday, October 1, 2023, 5:00 PM. SMU. For more info visit academy.smu.edu.sg.

Data Analytics for Managers

Data analytics have been touted as the most important technology which will bring organizations to their next frontier. Many success stories have been shared on how data analytics can help organizations make better decisions, including understanding their customers better, predicting outcomes, understanding public sentiments on the social media, and optimizing resources to achieve the best results. Managers who are leading their organizations have to play the lead role in shaping the direction and planning the strategies on who, what, when, where and how should data analytics be applied in the different parts of the organization. The proposed training is designed for managers covering several topics in the Data Analytics area. The training will be conducted by the senior faculty members from the School of Information Systems, who are experts in their respective areas. Fee(s): Please refer to https://academy.smu.edu.sg/tableau-unlocking-insights-analytics-1607. Contact: tis@smu.edu.sg. Subject: Business. Learning & Professional Development. Audience: Public. SMU Faculty & Staff. Saturday, October 1, 2022, 9:00 AM – Sunday, October 1, 2023, 5:00 PM. SMU. For more info visit academy.smu.edu.sg.

Leading New Retail Transformation

What is new retail? How do we digitalise consumer, goods and market? How do we apply RetailTech to create new business models? Drawing on AlibabaÕs research findings on new retail over the past ten years, this masterclass will profile a myriad of used cases, ranging from cases of unmanned stores, supermarkets to warehouse logistics, and highlight lessons learned from Alibaba's new technologies and new innovations. This masterclass also discusses the three major driving forces of new retail, the six emerging consumer groups, and the many business opportunities brought about by companies in countries along the Belt and Road. Participants will also gain insights into how the "Net Red Economy" that emerged in AlibabaÕs "Double 11" shopping festival managed to achieve higher sales than ZARA and other international big brands. ???????????“?”?“?”?“?”?????????????????“????”???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????“?11”????… Fee(s): Please refer to https://academy.smu.edu.sg/tableau-unlocking-insights-analytics-1608. Contact: tis@smu.edu.sg. Subject: Business. Learning & Professional Development. Audience: Public. SMU Faculty & Staff. Saturday, October 1, 2022, 9:00 AM – 5:00 PM. SMU. For more info visit academy.smu.edu.sg.

Leading New Retail Transformation

???? ???????????“?”?“?”?“?”?????????????????“????”???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????“?11”?????“????”??????ZARA???????????????????????????“???+???”????????????????????? What is new retail? How do we digitalise consumer, goods and market? How do we apply RetailTech to create new business models? Drawing on Alibaba’s research findings on new retail over the past ten years, this masterclass will profile a myriad of used cases, ranging from cases of unmanned stores, supermarkets to warehouse logistics, and highlight lessons learned from Alibaba's new technologies and new innovations. This masterclass also discusses the three major driving forces of new retail, the six emerging consumer groups, and the many business opportunities brought about by companies in countries along the Belt and Road. Participants will also gain insights into how the "Net Red Economy" that emerged in Alibaba’s "Double 11" shopping festiv… Fee(s): Please refer to https://academy.smu.edu.sg/tableau-unlocking-insights-analytics-1608. Subject: Business. Learning & Professional Development. Saturday, October 1, 2022, 9:00 AM – 5:00 PM. SMU. For more info visit academy.smu.edu.sg.

HR Analytics Certificate (Foundation Level) (Intake 38)

As HR practitioners, are you able to forecast which employees are at risk of leaving? Can you help improve the organisation’s engagement level? Are you well equipped to drive better compensation and benefits design? Leading companies such as Google and Starbucks have adopted data-driven approaches to make decisions about their employees. Best Buy, an electronics retail store in the USA, found that a 0.1% increase in their employee engagement at a particular store translates into a US$100K increase in the store’s operating revenue. AT&T and Google found that, for their companies, the ability to take initiative, rather than stellar academic records from prestigious schools is a far better predictor of high performance on a job. These companies leverage on employee and other data extensively to help them make objective HR decisions. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/hr-analytics-certificate-using-analytics-improve-people-decisions-foundation-level-981. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/hr-analytics-certificate-using-analytics-improve-people-decisions-foundation-level-981. Type: Seminars & Workshops. Subject: Analytics for Business, Consumer & Social Insights. Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Monday, October 3, 2022, 9:00 AM – Tuesday, October 4, 2022, 5:00 PM. SMU. For more info visit academy.smu.edu.sg.

Unlocking Maximum Performance – Business Creativity & Global Mindset (Intake 6)

The World Economic Forum has identified Creativity as the "Next Big Thing for Business". As Artificial Intelligence (AI) and other technologies gradually replace workplace inefficiencies and improve productivity and customer experience with automatic automation that requires minimal human intervention, how should businesses and professionals meet the digital challenge and equip themselves to stay relevant and employable? This 1-day programme aims to inspire business professionals to think and contribute creatively to their workplace as organisations strive to unlock their maximum performance and the best part of human capabilities – Creativity - to deal with the imminent shifts that will change our world economically, socially and culturally. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/unlocking-maximum-performance-business-creativity-global-mindset-2256. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/unlocking-maximum-performance-business-creativity-global-mindset-2256. Type: Seminars & Workshops. Subject: Business. Innovation & Entrepreneurship. International. Learning & Professional Development. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Monday, October 3, 2022, 9:00 AM – 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Graduate Certificate in Digital Health Module 2: Analytics for Healthcare (Basic & Intermediate Levels) (Intake 6)

Building on the foundation of module 2, this module aims to equip participants with the competency to undertake healthcare data analysis at an advanced level, that will enable participants to obtain insights into various functional issues and to make informed decisions. At the end of the module, participants will be able to: undertake various types of analyses for describing what is happening, predicting what would happen with different strategies and prescribing the next course of actions. (Note: Participants are expected to achieve and will be assessed for competency in a wide range of analytical methods) , generate insights across functional areas such as patient care and experience and human capital management practices (such as qualities of healthcare professionals that are most suited for various patient groups/right persons to right jobs etc). (Note: Various analytical software will be used) , present insights to healthcare stakeholders effectively. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/digital-health. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/digital-health. Type: Seminars & Workshops. Subject: Ageing & Healthcare Management. Business. Information Technology & Systems. Audience: Professionals. Public. Wednesday, October 5, 2022, 9:00 AM – Friday, October 7, 2022, 5:00 PM. SMU. For more info visit academy.smu.edu.sg.

Talent Management for Business Leaders (Intake 15)

Successful organisations thrive on the sustained competitive advantage that comes from talent management practices that effectively attract, cultivate, position and reward its talent.  Talent management exists to maximise performance in support of the organisation’s goals.  In view of the shortage of top talent as well as stiff competition for talent, organisations are no longer only concerned about developing and replacing top talents.  Organisations have to focus on the attraction and cultivation of their best talent at all levels of the organisation. In this 3-day module, we will address key human capital issues pertinent to the development of talent management strategies and processes that help organisations achieve sustainable competitive advantage and enhance employee engagement at all levels.  We will explore how an organisation’s business strategy, its values and culture inform talent management strategy.  Following that, we will examine talent management processes that include acquisition, cultivati… Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/talent-management-business-leaders-1106. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/talent-management-business-leaders-1106. Type: Seminars & Workshops. Subject: Business. Leadership. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Wednesday, October 5, 2022, 9:00 AM – Friday, October 7, 2022, 5:00 PM. SMU. For more info visit academy.smu.edu.sg.

Learning & Development (Intake 22)

This module aims to provide participants with an overview of the learning and development function and its strategic contributions to organisational effectiveness.  Designed to be highly interactive and experiential, it is grounded in practical applications within a theoretical framework. Participants will learn how to apply the main elements of an Instructional Design Model – from assessment to evaluation – to any learning or development programme within their organisation. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/learning-development-1146. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/learning-development-1146. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Thursday, October 6, 2022, 9:00 AM – Friday, October 7, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Talent Management & Succession Planning - V6 (1 & 8 Oct 2022)

This module focuses on the development of a holistic talent management strategy that includes, talent review, succession planning, and talent development.  With stiff competition for talent and increasing emphasis on productivity, KPIs and ROIs, HR practitioners must have a well thought out strategy that will allow them to put in place the right structure, system and processes, to deliver, capture and track manpower value for their company. Through actual case studies on talent management practices in companies, participants will have a better understanding of the application of these talent management concepts in companies. Participants will be exposed to real industry practices in identifying talent risks from an employee database, followed by the development of an appropriate succession plan plus the identification of any necessary talent development plans. The combined approach of actual case studies and hands-on practice is to provide course participants with a realistic view of what talent management is… Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/talent-management-succession-planning-1156. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/talent-management-succession-planning-1156. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Saturday, October 8, 2022. SMU. For more info visit academy.smu.edu.sg.

Advanced Certificate in Future Workforce Architecture Module 3: Designing Better Workplace For The Future of Work (Intake 4)

Contact: cps@smu.edu.sg. RSVP: . Type: Seminars & Workshops. Subject: Business. Audience: Professionals. SMU Faculty & Staff. Monday, October 10, 2022, 9:00 AM – Tuesday, October 11, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Advanced Certificate in Healthcare Management & Leadership Module 2: Healthcare People & Culture Intake 5

Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/advanced-certificate-healthcare-management-leadership-module-2-healthcare-people-culture-4816. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/advanced-certificate-healthcare-management-leadership-module-2-healthcare-people-culture-4816. RSVP: . Type: Seminars & Workshops. Subject: Economics. Business. Leadership. Learning & Professional Development. Organisational Behaviour. Operations Management. Strategic Management. Innovation & Entrepreneurship. Ageing & Healthcare Management. Audience: Public. Alumni. SMU Faculty & Staff. Professionals. Monday, October 10, 2022, 9:00 AM – Wednesday, October 12, 2022, 6:00 PM. SMU.

Middle Managers’ Role in Strategy Implementation – The Lynchpin of Success (Intake 15)

You can have the greatest strategy in the world but if you cannot implement it, it is not worth the paper it is written on. While senior leaders are the mastermind of strategy, middle managers are the lynchpin of success in strategy implementation. It is said that the “devil is in the details”. Hence, it is extremely important that middle managers are able to tailor an execution plan which effectively supports the strategy. This programme is designed with the aim to enhance middle managers’ capabilities in translating strategy into actions. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/middle-managers-role-strategy-implementation-lynchpin-success-1036. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/middle-managers-role-strategy-implementation-lynchpin-success-1036. Type: Seminars & Workshops. Subject: Business. Operations Management. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Monday, October 10, 2022, 9:00 AM – 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Professional Certificate in Coaching Mod 1: Foundations of Coaching (Intake 8)

Coaching is an effective tool to develop talent. Good leaders believe in the value of coaching as coaching can significantly enhance employees' problem-solving skills as well as empower managers, business owners and corporate leaders to be guided in considering alternative/additional perspectives in resolving challenges at work. With the right coaching knowledge and skills, leaders can also start to connect and build strong relationships with their teams, keeping them engaged and motivated. Many organizations also look to coaching to improve an individual's performance on the job. When done right with qualified and appropriate coaching, businesses will be able to enhance their performance and increase their stakeholders’ satisfaction. Increasingly, coaching is seen as a must have skill, and not just "good-to-have" when organizations and individuals take a serious view on competence and growth. Fee(s): https://academy.smu.edu.sg/professional-certificate-coaching-4581. Contact: cps@smu.edu.sg. Speaker Details: https://academy.smu.edu.sg/professional-certificate-coaching-4581. Type: Seminars & Workshops. Subject: Business. Information Technology & Systems. Communication & Marketing. International. Leadership. Learning & Professional Development. Organisational Behaviour. Operations Management. Audience: Professionals. Public. Wednesday, October 12, 2022, 9:00 AM – Friday, October 14, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Achieving Mastery & Success Through Growth Mindset: Part 2 (Intake 6)

Decades of research has led Psychology Professor at Stanford University, Carol S. Dweck, to identify people with two types of mindsets – fixed mindset and growth mindset.  People with fixed mindset believe that talent and intelligence are predetermined by nature and in finite supply, while people with growth mindset believe that everyone has the capacity to grow, develop and improve their intelligence and ability over time through deliberate practice. This is validated by advances in neuroscience on brain plasticity, which indicate that brains do change physically, functionally, and chemically throughout our lives and the changes are manifested through our abilities. Our brains are malleable and can be strengthened for further growth and development at all ages through mental exercises, much like how physical exercises can build muscles. The converse is true. Neural pathways that are underused will weaken or be replaced over time. Professor Dweck’s studies revealed a significant correlation between how peop… Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/achieving-mastery-and-success-through-growth-mindset-1001. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/achieving-mastery-and-success-through-growth-mindset-1001. Type: Seminars & Workshops. Subject: Business. Learning & Professional Development. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Thursday, October 13, 2022, 9:00 AM – Friday, October 14, 2022, 5:00 PM. SMU. For more info visit academy.smu.edu.sg.

Rewards (Compensation & Benefits) V5 (15 & 22 Oct 2022)

Staff costs constitute the largest single expense item for most organisations. Faced with an increasingly competitive marketplace, shrinking margins and mounting budgetary pressures, one of the key challenges for organisations is: how do we extract maximum value, and achieve optimal effect, from every dollar spent on staff?  A significant part of the answer lies in having a comprehensive Rewards framework, aligned to corporate goals and values, integrated with the wider HR platform, and effectively managed with the objectives of driving performance and strengthening employee engagement. This module has twin goals: to provide a comprehensive understanding of the conceptual basis for effective Rewards frameworks and programmes (with emphasis on Compensation and Benefits), and impart an appreciation of the practical issues and considerations to be borne in mind when introducing Rewards interventions in real-world settings. Themes explored will include alignment, integration, engagement, ownership and communicat… Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/rewards-compensation-benefits-1176. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/rewards-compensation-benefits-1176. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Saturday, October 15, 2022. SMU. For more info visit academy.smu.edu.sg.

Psychological Sciences For Work and Living Module 1: Understanding Yourself (Self Mastery) Intake 3

The foundation for success and effective living is self-mastery and self-understanding. Do you know yourself well? What makes or breaks you? Drawing upon the established principles of psychological sciences, this module will enable you to gain insights into your thoughts and character. It will help you to appreciate your views towards the world, interpersonal differences, and how to communicate better with others.    At the end of the 2-day module, participants will be able to: Describe the role of personality and the main dimensions in personality , Recognise how personality affects your effectiveness in work and family settings , Discover your own values and how they affect your world views , Assess/ Evaluate the needs affecting humans and your own needs  , Analyse how personality, needs, values and belief systems affect our work effectiveness and life preferences , Learn what we can do to be effective in the different domains of our lives. Fee(s): https://academy.smu.edu.sg/psychological-sciences-work-and-living-module-1-understanding-yourself-self-mastery-5701. Contact: cps@smu.edu.sg. Speaker Details: https://academy.smu.edu.sg/psychological-sciences-work-and-living-module-1-understanding-yourself-self-mastery-5701. Reserve a seat: https://registration.smu.edu.sg/. Type: Seminars & Workshops. Subject: Business. Information Technology & Systems. Communication & Marketing. Leadership. Learning & Professional Development. Organisational Behaviour. Audience: Public. SMU Faculty & Staff. Monday, October 17, 2022 – Tuesday, October 18, 2022. SMU. For more info visit academy.smu.edu.sg.

Presentation Lab (Intake 4)

"Communication" is one of the core critical skills applicable to all ITMs. To be successful in any business or corporate function, all executives and managers/ business leaders have to communicate information, articulate and effectively discuss ideas and persuade others to achieve outcomes. To this end, the course aims to help entrepreneurs and business executives enhance their skills in conveying information and exchanging thoughts more clearly and effectively through mediums such as PowerPoint and Webinars. PowerPoint is one of the most widely used tools in presentation. It is estimated that 30 million PowerPoint presentations are created each day around the world for various entrepreneurial and business purposes such as sales and marketing, reporting, briefings and discussions. However, many of these presentations rarely stick in the audience's minds or inspire action, especially in this new age of visual communication. Fee(s): Please refer to https://academy.smu.edu.sg/presentation-lab-5746. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/presentation-lab-5746. Reserve a seat: https://registration.smu.edu.sg/. Type: Seminars & Workshops. Subject: Business. Information Technology & Systems. Communication & Marketing. Audience: Public. SMU Faculty & Staff. Monday, October 17, 2022, 9:00 AM – Tuesday, October 18, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

The Future of Work - Protecting Yourself Against Cyber Attacks (Intake 5)

This programme, part of the Future of Work Series aims to provide participants with the necessary knowledge and skills to protect their information assets and to take pre-emptive actions to protect themselves against potential cyber threats and to mitigate their security exposure.  Cyber security is no longer just a technology issue but also a business one. Businesses have become more digitised and hence, are also more exposed to an increasing number of threats in the cyberspace which can lead to strategical, financial, operational and reputational risks. It is important for organisations to shift their mindset from questioning if their businesses will experience a cyberattack to what are the possible attacks, and how they could prevent and respond effectively. Through a series of live demonstrations, participants will be shown how easy it is to fall prey to identity stealing, social engineering, fraud, email forgery, hoaxes, modern virus and backdoor approaches to the advanced persistent threats that c… Fee(s): Please refer to fees and founding at https://academy.smu.edu.sg/future-work-protecting-yourself-against-cyber-attacks-1016. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/future-work-protecting-yourself-against-cyber-attacks-1016. Type: Seminars & Workshops. Subject: Business. Information Technology & Systems. Innovation & Entrepreneurship. Leadership. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Wednesday, October 19, 2022, 9:00 AM – 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Professional Certificate in Coaching Module 3: Advanced Coaching Skills (Intake 7) 19-21 Oct & 25-27 Oct 2022 (6-half days)

Coaching is an effective tool to develop talent. Good leaders believe in the value of coaching as coaching can significantly enhance employees' problem-solving skills as well as empower managers, business owners and corporate leaders to be guided in considering alternative/additional perspectives in resolving challenges at work. With the right coaching knowledge and skills, leaders can also start to connect and build strong relationships with their teams, keeping them engaged and motivated. Many organizations also look to coaching to improve an individual's performance on the job. When done right with qualified and appropriate coaching, businesses will be able to enhance their performance and increase their stakeholders’ satisfaction. Increasingly, coaching is seen as a must have skill, and not just "good-to-have" when organizations and individuals take a serious view on competence and growth. Fee(s): https://academy.smu.edu.sg/professional-certificate-coaching-4581. Contact: cps@smu.edu.sg. Speaker Details: https://academy.smu.edu.sg/professional-certificate-coaching-4581. Type: Seminars & Workshops. Subject: Business. Information Technology & Systems. Communication & Marketing. International. Leadership. Learning & Professional Development. Organisational Behaviour. Operations Management. Audience: Professionals. Public. Wednesday, October 19, 2022, 2:00 PM – Friday, October 21, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Talent Acquisition (Intake 22)

As Asia becomes the economic powerhouse of the world, and globalisation brings enterprises to this continent to capitalise on its growth, it is imminent that corporations not only compete on business grounds but also, for talented employees. Changing nature of work preferences, increasing expectation of the workforce, as well as changes to national policies on the labour market have posed greater challenges to HR professionals. More organisations are feeling the growing importance to establish and maintain an effective and affordable strategy for attracting, engaging and retaining employees. This HR Graduate Certification is a modular programme that is practice oriented and focused for HR practitioners or business executives to deepen their knowledge and skills in the discipline so as to develop a viable HR strategy for the present time. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/talent-acquisition-1141. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/talent-acquisition-1141. RSVP: . Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Thursday, October 20, 2022, 9:00 AM – Friday, October 21, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Rewards (Compensation & Benefits) V5 (15 & 22 Oct 2022)

Staff costs constitute the largest single expense item for most organisations. Faced with an increasingly competitive marketplace, shrinking margins and mounting budgetary pressures, one of the key challenges for organisations is: how do we extract maximum value, and achieve optimal effect, from every dollar spent on staff?  A significant part of the answer lies in having a comprehensive Rewards framework, aligned to corporate goals and values, integrated with the wider HR platform, and effectively managed with the objectives of driving performance and strengthening employee engagement. This module has twin goals: to provide a comprehensive understanding of the conceptual basis for effective Rewards frameworks and programmes (with emphasis on Compensation and Benefits), and impart an appreciation of the practical issues and considerations to be borne in mind when introducing Rewards interventions in real-world settings. Themes explored will include alignment, integration, engagement, ownership and communicat… Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/rewards-compensation-benefits-1176. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/rewards-compensation-benefits-1176. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Saturday, October 22, 2022. SMU. For more info visit academy.smu.edu.sg.

Advanced Communication Strategies: Using Strategic Persuasion To Get What You Want (Intake 22)

Whether you are an executive, a manager, a salesperson, a director or an entrepreneur, having the ability to connect with people easily and quickly, communicate your thoughts clearly, as well as influence and persuade others will help you get further in your professional and personal life. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/advanced-communication-strategies-using-strategic-persuasion-get-what-you-want. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/advanced-communication-strategies-using-strategic-persuasion-get-what-you-want. Type: Seminars & Workshops. Subject: Business. Communication & Marketing. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Tuesday, October 25, 2022, 9:00 AM – Wednesday, October 26, 2022, 5:00 PM. SMU. For more info visit academy.smu.edu.sg.

Professional Certificate in Coaching Module 3: Advanced Coaching Skills (Intake 7) 19-21 Oct & 25-27 Oct 2022 (6-half days)

Coaching is an effective tool to develop talent. Good leaders believe in the value of coaching as coaching can significantly enhance employees' problem-solving skills as well as empower managers, business owners and corporate leaders to be guided in considering alternative/additional perspectives in resolving challenges at work. With the right coaching knowledge and skills, leaders can also start to connect and build strong relationships with their teams, keeping them engaged and motivated. Many organizations also look to coaching to improve an individual's performance on the job. When done right with qualified and appropriate coaching, businesses will be able to enhance their performance and increase their stakeholders’ satisfaction. Increasingly, coaching is seen as a must have skill, and not just "good-to-have" when organizations and individuals take a serious view on competence and growth. Fee(s): https://academy.smu.edu.sg/professional-certificate-coaching-4581. Contact: cps@smu.edu.sg. Speaker Details: https://academy.smu.edu.sg/professional-certificate-coaching-4581. Type: Seminars & Workshops. Subject: Business. Information Technology & Systems. Communication & Marketing. International. Leadership. Learning & Professional Development. Organisational Behaviour. Operations Management. Audience: Professionals. Public. Tuesday, October 25, 2022, 2:00 PM – Thursday, October 27, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Building and Leading High Performance Teams (intake 2)

The ability to build and lead high performance hybrid teams in the new normal is key to professional and organizational success. This 2-day course aims to help entrepreneurs and business managers understand their unique strengths within the context of a team, as well as the strengths of their team members. Through experiential exercises and 360 evaluations, participants will be introduced to techniques that will help them discover, develop and motivate the talents in their team to enhance collaboration, productivity and drive business growth in their organizations. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/building-and-leading-high-performance-teams-6331. Contact: cps@smu.edu.sg. Speaker Details: https://academy.smu.edu.sg/building-and-leading-high-performance-teams-6331. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Thursday, October 27, 2022, 9:00 AM – Friday, October 28, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

The Future of Work – Harnessing the Limitless Potential of AI and IOT (Intake 9)

This module is part of the Future of Work Series and provides a grounding in how science and technology have developed to enable the Internet of Things (IOT) and how information from physical devices can now be accumulated into rich insights for business decision making using Artificial Intelligence (AI) and Machine Learning technologies to redefine customer value and opportunities. Through discussions, case studies and games, we will embark on a journey to explore the past, present and future of AI and IOT, culminating in the co-creation of a roadmap of AI integration for an organisation of your choice. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/future-work-harnessing-limitless-potential-ai-and-iot-1011. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/future-work-harnessing-limitless-potential-ai-and-iot-1011. Type: Seminars & Workshops. Subject: Business. Information Technology & Systems. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Friday, October 28, 2022, 9:00 AM – 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Personal Leadership and Business Success: Personal Effectiveness (Intake 8)

Making decisions is an everyday activity for business leaders. Some decisions are quick, automatic or emotionally driven, while other decisions are more deliberate and effortful. Regardless of the types of decisions we make, the process is usually influenced by our past knowledge and experiences and the outcomes inevitability entail certain implications or trade-offs. The module will also enable participants to reframe issues or ideas to better engage with and manage the various stakeholders’ expectations. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/personal-effectiveness-1256. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/personal-effectiveness-1256. Type: Seminars & Workshops. Subject: Analytics for Business, Consumer & Social Insights. Business. Innovation & Entrepreneurship. Leadership. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Tuesday, November 1, 2022, 9:00 AM – Wednesday, November 2, 2022, 5:00 PM. SMU. For more info visit academy.smu.edu.sg.

Practitioner Certificate in Personal Data Protection (Singapore)

Are you ready to be a more effective Data Protection Officer? This course teaches you how to utilise risk-based tools to establish a robust data protection infrastructure for your organisation. Through this course, you will acquire practical data governance and data protection knowledge and skills, and learn to utilise risk-based tools to establish a robust data protection infrastructure for your organisation. Fee(s): Please refer to https://academy.smu.edu.sg/tableau-unlocking-insights-analytics-1626. Subject: Business. Learning & Professional Development. Tuesday, November 1, 2022, 9:00 AM – Wednesday, November 1, 2023, 5:00 PM. SMU. For more info visit academy.smu.edu.sg.

Leadership for Strategic Impact (Intake 15)

Strategic leaders can impact at the highest level. They define the organisation’s future direction, taking into account the external environment and competitive forces to maximise value creation and position the organisation for success. But what does it take to be a successful strategic leader? Why do some smart and experienced professionals stumble while others excel? This module will assist in your evolution from manager to strategic leader. The course provides case studies and practical tools to help you think, communicate, and lead strategically to further organisational objectives. It covers areas such as contributing to organisational strategy, ensuring compliance with corporate governance requirements and providing direction to line managers. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/leadership-strategic-impact-1086. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/leadership-strategic-impact-1086. Type: Seminars & Workshops. Subject: Business. Leadership. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Wednesday, November 2, 2022, 9:00 AM – Friday, November 4, 2022, 5:00 PM. SMU. For more info visit academy.smu.edu.sg.

Advanced Certificate in Future Workforce Architecture Module 4: Workforce Planning for the Future of Work (Intake 4)

Contact: cps@smu.edu.sg. RSVP: . Type: Seminars & Workshops. Subject: Business. Audience: Professionals. SMU Faculty & Staff. Thursday, November 3, 2022, 9:00 AM – Friday, November 4, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Talent Acquisition Virtual Intake V6 ( 5 &12 Nov 2022)

As Asia becomes the economic powerhouse of the world, and globalisation brings enterprises to this continent to capitalise on its growth, it is imminent that corporations not only compete on business grounds but also, for talented employees. Changing nature of work preferences, increasing expectation of the workforce, as well as changes to national policies on the labour market have posed greater challenges to HR professionals. More organisations are feeling the growing importance to establish and maintain an effective and affordable strategy for attracting, engaging and retaining employees. This HR Graduate Certification is a modular programme that is practice oriented and focused for HR practitioners or business executives to deepen their knowledge and skills in the discipline so as to develop a viable HR strategy for the present time. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/talent-acquisition-1141. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/talent-acquisition-1141. RSVP: . Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Saturday, November 5, 2022. SMU. For more info visit academy.smu.edu.sg.

Graduate Certificate in Digital Health Module 1: Conceptualising Smart Healthcare Solutions (Intake 6)

An aging population coupled with the rise of chronic disease burden and escalating healthcare costs necessitate new ways of delivering healthcare that would meet the service demands of healthcare users that are cost effective and sustainable in the long run.  At the end of this module, participants will be able to: acquire an understanding of the changing healthcare landscape and ecosystem around the world. , develop an appreciation of the digital innovations that are disrupting global healthcare. , conceptualise a smart healthcare solution to solve a relevant healthcare problem. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/digital-health. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/digital-health. Type: Seminars & Workshops. Subject: Ageing & Healthcare Management. Business. Information Technology & Systems. Audience: Professionals. Public. Monday, November 7, 2022, 9:00 AM – Wednesday, November 9, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Strategic HR (Intake 22)

This module uses the Strategic HRM framework to enable participants to provide a strategic angle in implementing HR processes and practices that communicate the clear goal of HR – that of the businesses’ strategic partner. That is, HR understands the business and is actively involved in every step of the strategic planning process. Thus, HR is no longer a staff function with a focus on operations; HR is an important partner in delivering business strategies and outcomes in organisations.  In addition, we will also explore the competencies needed for a mid-level HR professional to acquire to step up to the role of delivering Strategic HRM. That is, this module is developed with the mid-level HR professionals to enable them to prepare themselves for a strategic HR role. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/strategic-hr-1201. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/strategic-hr-1201. Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Tuesday, November 8, 2022, 9:00 AM – Wednesday, November 9, 2022, 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Middle Managers’ Role in Strategy Implementation – The Lynchpin of Success (Intake 15)

You can have the greatest strategy in the world but if you cannot implement it, it is not worth the paper it is written on. While senior leaders are the mastermind of strategy, middle managers are the lynchpin of success in strategy implementation. It is said that the “devil is in the details”. Hence, it is extremely important that middle managers are able to tailor an execution plan which effectively supports the strategy. This programme is designed with the aim to enhance middle managers’ capabilities in translating strategy into actions. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/middle-managers-role-strategy-implementation-lynchpin-success-1036. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/middle-managers-role-strategy-implementation-lynchpin-success-1036. Type: Seminars & Workshops. Subject: Business. Operations Management. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Thursday, November 10, 2022, 9:00 AM – 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Blended Marketing Strategy in the Digital Age: How to have it All (Intake 7)

To create high-value interactions and profitable relationships with customers and stakeholders, business professionals need to have an effective marketing mindset to provide the right experience and personal touch. We are at risk when we are slow in making changes and adapting to the disruptive economy.  Many companies are still following the traditional 4Ps approach, using the product, place, price and promotion strategies, which was developed in the 1960s, to direct and manage their business.   In the era of Industry 4.0, is the 4Ps approach still sufficient to help companies survive and outperform competitors? Or do we need a new perspective to set the path for marketing in the digital economy? In this intensive 1-day programme, we introduce the use of the SAVE framework for marketing in the digital age. SAVE is an acronym for Solution, Access, Value and Education.  The SAVE framework offers a refreshing and an innovative perspective to extend and rejuvenate the 4Ps approach in marketing. It aims to provi… Fee(s): Please refer to fees and funding athttps://academy.smu.edu.sg/blended-marketing-strategy-digital-age-how-have-it-all-2261. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/index.php/finance-essentials-business-success-1021. Type: Seminars & Workshops. Subject: Business. Communication & Marketing. Audience: Public. SMU Faculty & Staff. Friday, November 11, 2022, 9:00 AM – 6:00 PM. SMU. For more info visit academy.smu.edu.sg.

Talent Acquisition Virtual Intake V6 ( 5 &12 Nov 2022)

As Asia becomes the economic powerhouse of the world, and globalisation brings enterprises to this continent to capitalise on its growth, it is imminent that corporations not only compete on business grounds but also, for talented employees. Changing nature of work preferences, increasing expectation of the workforce, as well as changes to national policies on the labour market have posed greater challenges to HR professionals. More organisations are feeling the growing importance to establish and maintain an effective and affordable strategy for attracting, engaging and retaining employees. This HR Graduate Certification is a modular programme that is practice oriented and focused for HR practitioners or business executives to deepen their knowledge and skills in the discipline so as to develop a viable HR strategy for the present time. Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/talent-acquisition-1141. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/talent-acquisition-1141. RSVP: . Type: Seminars & Workshops. Subject: Business. Organisational Behaviour. Audience: Alumni. Professionals. Public. SMU Faculty & Staff. Saturday, November 12, 2022. SMU. For more info visit academy.smu.edu.sg.

Advanced Certificate in Healthcare Management & Leadership Module 3: Key Healthcare Operational Competencies Intake 5

Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/advanced-certificate-healthcare-management-leadership-module-3-key-healthcare-operational-4821. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/advanced-certificate-healthcare-management-leadership-module-3-key-healthcare-operational-4821. RSVP: . Type: Seminars & Workshops. Subject: Economics. Business. Leadership. Learning & Professional Development. Organisational Behaviour. Operations Management. Strategic Management. Innovation & Entrepreneurship. Ageing & Healthcare Management. Audience: Public. Alumni. SMU Faculty & Staff. Professionals. Monday, November 14, 2022 – Wednesday, November 16, 2022. SMU.

Certified HR Analytical Professional (Advanced Level) (Intake 10)

Adopting analytics to improve HR decision making is the hottest topic for HR professionals today.  Early adopters of HR analytics create a people advantage for their companies. Forward-looking companies such as Google, Starbucks and AT&T have adopted such data-driven approaches to make better people decisions which set themselves apart from their competitors. Despite the benefits HR analytics bring to companies, there are insufficient HR professionals who are able to perform this function effectively.  In a recent study undertaken by Dr. Alec Levenson from the University of Southern California, it was found that only three percent of HR practitioners can perform advanced multivariate analyses.  Another study of three thousand HR professionals representing the entire Fortune 1000 companies undertaken by the Organisational Intelligence and Drexel University found that respondents rated advanced organisational research as an area they find more difficult to perform. This 5-day Certified HR Analytical Professio… Fee(s): Please refer to fees and funding at https://academy.smu.edu.sg/certified-hr-analytical-professional-advanced-level-1026. Contact: cps@smu.edu.sg. Speaker Details: Please refer to https://academy.smu.edu.sg/certified-hr-analytical-professional-advanced-level-1026. Type: Seminars & Workshops. Subject: Analytics for Business, Consumer & Social Insights. Business. Organisational Behaviour. Audience: Public. SMU Faculty & Staff. Monday, November 14, 2022, 9:00 AM – Friday, November 18, 2022, 5:00 PM. SMU. For more info visit academy.smu.edu.sg.