Teach visitors how to use your active calendar

Because the idea of an active calendar is new to many people who visit your site, your visitors might not know to take advantage of the benefits you provide for them. To help them, you might want to provide a few explanations to get them started.

• Add a link on your site to a non-branded FAQ page that is maintained by Trumba User Assistance and describes how to use a published calendar's features.
• Copy calendar visitor Help content to your site, so that you can control the content and apply additional styles and branding.

Add a link to calendar user Help that Trumba provides

The Trumba Help center includes a topic that describes how to use the main features of a published calendar. This topic is updated with new feature information as the features are made available. One option for providing calendar information to your visitors is to add a link that directs your visitors to the Help topic on the Trumba Connect site.

1. Find this help topic at caluserfaq.aspx
2. If you embed your calendar into your own site, you can add the link onto your content page.

   If you use the standalone calendar, you can add a link to the topic in the calendar header. To do this, you edit the Description field in step 2 of the publishing wizard.

Tip If you add the link to a page on your site, set it to open in a new window, so visitors don't have to leave your site to read about how to use your calendar.

Advantages and disadvantages

The advantage of adding a link to the existing topic is that you don't have to worry about creating the content or keeping it up-to-date.

The disadvantage is that the topic contains information about all calendar features. If you do not implement some features, such as scheduled email that you allow visitors to subscribe to, your visitors could get confused if they read about a feature that they then can't find on your calendar.

Copy the Trumba calendar visitor Help content to your site

If you want to customize the calendar visitor Help, you can take the Help content that Trumba provides as a starting point, and copy it to your own site where you can edit it.

1. Display the existing Help topic.
2. View the source code, and then select and copy it.
3. In your normal HTML editor, paste the content into an existing page from your site, or start a new page into which you paste the Help content.
4. Edit the content to suit your calendar and site design.

Note The current Help topic uses code for expanding and collapsing list items. More complete information about the code and the corresponding style definitions will be provided here soon.

Advantages and disadvantages

The advantages to this approach are that you can delete the information that doesn't apply to your calendar, as well edit any existing content that you want to keep. You can also apply your own styles, images, and branding to the page.

The disadvantage is that you have to keep the content of your Help up-to-date. It could become outdated if you change how you use your calendar, or if Trumba adds new features or changes the way existing features are implemented.