A snapshot is a summary of how Trumba Connect helps an organization realize its website strategy goals.

About University of Washington

• Campus calendar
• Multi-campus university
• Educates more than 54,000 students annually
• 16 colleges and schools
• World-class academic medical center
• Almost 400 calendars across three campus locations

Goals

• Centralize account management and template and field creation
• Give departmental editors control over their own calendars with varying permission levels
• Allow departmental editors to publish events on the main calendars with variable approval-based workflows
• Integrate seamlessly with UW’s Shibboleth identity management installation
• Provide a more interactive event environment for UW site visitors, including the ability to post events to social media accounts

Approach

• Trumba Client Services worked closely with UW IT to establish the ideal structure of calendars, templates, and custom fields that would support a site-wide implementation and satisfy the majority of departmental needs
• Set up IT administrators who could add editor accounts as needed
• Trumba Client Services trained the IT team and the first wave of editors and then recorded online training to support additional editors added by IT over time
• Implemented Trumba calendars in phases, beginning with the Seattle campus main calendar and a few departments, and then reaching out more broadly (the first phase took approximately two months)
• Defined a troubleshooting support hierarchy and identified a single point of contact who would take questions to Trumba Client Services

Outcome

• UW now has almost 400 calendars across three campus locations
• UW staff sign in to Trumba using their NET IDs, eliminating the need for separate login IDs and passwords
• Within weeks of the initial implementation, five times more departments were publishing events on the main calendar than had in the past
• In the 18 months since implementation, what started as 100 editor accounts has grown to more than 1000
• Active UW Trumba user community that meets quarterly
• Approximately 55,000 calendar views per month
• Site visitors can add events to their personal calendars, set up email and text message reminders, be notified if events change, post events to their social media accounts, and more